Life Safety Associates - Customer Survey

Life Safety Associates - Emergency, Disaster, First Aid, OSHA and Safety Training Programs, Products and Supplies.

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Introduction
Your candid comments are critical to the success of this survey. It should take less than five minutes. We know your time is valuable and we appreciate the few minutes you'll spend on this.

Your input is very important to Life Safety Associates^® and ultimately to you. Your answers will allow us to provide you with the very best in emergency and safety training, products and services.

Warmest regards,

Michael J. Sheehan, CCBW, PA, MICP

Contact Information:

Company Name:
Your Name:
Phone Number:
Email Address:

General Information ("Please Select" is not a valid reply)

Program Scheduling
How is it doing business with Life Safety Associates?

Program Confirmations
Would you prefer us to confirm your programs via?

General Program Content
How would you rate the content of our programs?

General Program Length
What are your feelings about the length of our programs?

Program Materials
What do you think about our program materials?

Administrative Information ("Please Select" is not a valid reply)

Communications with Us
Do you prefer to contact us via?

Communications with You
Do you prefer us to contact you via?

Administration Binder
Do you currently have a Life Safety Associates Admin Binder?

Request Binder
Would you like us to send you an Admin Binder?

Written Evaluations
Would you like your evaluations forwarded via?

Class Summary Reports and Participation Cards
Would you like your reports and participation cards sent together?

Automated Attendance Sheets, Pass/Fail Reports, etc.
Would you like your summary reports?

Graphs and Charts
Would pie charts; bar charts and line graphs summarizing your training be of value to you?

Invoicing
Would you like your invoices sent via?

Costs / Benefits
Are you getting the value you expected from your training dollars?

Other Vendors
Are you currently using other vendors to provide similar services?

Vendors Names
Please provide the names of the vendors you are using?

Instructor Information ("Please Select" is not a valid reply)

Timeliness
Do instructors arrive at your training location on time?

Preparedness
Are our instructors properly prepared to conduct the class?

Subject Knowledge
Are our instructors knowledgeable of the course content?

Communication Skills
Are our instructors proficient in communicating the course content?

Enthusiasm
Are our instructors enthusiastic when presenting the course content?

Helpfulness
Are our instructors helpful ensuring the course content in understood?

Politeness
Are our instructors polite and cordial?

Neatness
Are the training rooms left neat, clean and organized?

This page was last modified on January 05, 2008